When and how it gets to you.

1. Where we ship

India only. All 28 states and 8 union territories, every serviceable pincode. We check serviceability automatically at checkout — if your pincode isn't covered you'll see it before paying.

2. How long it takes

• Tier-1 metros (Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad) — 3–4 business days.
• Tier-2 / Tier-3 cities — 5–7 business days.
• North-east, Andaman, Lakshadweep — 7–10 business days.

Production-on-demand items add 2–3 business days to the above (we make the item after you order it — that's how we keep base prices fair).

3. What it costs

• Standard shipping — ₹70 flat.
• Free for any order above ₹999.
• Cash on Delivery surcharge — ₹40 (only on COD).
• Express (1–2 days, metros only) — ₹199.

4. Our shipping partners

• Delhivery — default carrier, 98% on-time across our orders.
• Bluedart — express tier.
• Shiprocket aggregator — covers pincodes Delhivery doesn't.

5. Tracking

You'll get an SMS + email the moment your parcel is handed to the courier, with a live tracking page at dropkyd.com/track/<order-id>. Real-time courier ping every 30 minutes.

6. If it gets lost

We file a claim with the courier within 24 hours of "lost in transit" status. Regardless of the claim outcome, we ship a replacement at no cost to you — or refund in full. You don't fight the courier; we do.

7. Address changes

If you need to change the shipping address before dispatch, open the order and click "Need to redirect?" — we'll update at no cost. After dispatch, address changes depend on courier availability and may incur a redirect fee.